Explore our knowledge badge to learn more about all the functionality Prompt is offering. If you don't find what you are looking, feel free to contact our support team.
Here are some of the basic types of questions for our customers
We are here to help you with any problems and questions you may encounter while using the platform and during your trading experience. You can always contact our customer support incase you need any enquiries
Click on TRADE BITCOIN on your user dashboard Your personal Bitcoin wallet address would then appear. Scan or Copy address Send any value of bitcoin to the address anytime The amount sent to your address will display immeidately on your transcation history in three status POOL - when coin is yet to be confirmed PENDING - when coin gets 1/3 confirmation APPROVED - when coin is paid out which is instantly after confirmation ISSUED - when your attention is needed about a particular coin and you need to contact our customer care
Normally trade takes about 3-7 mins to be completed However, some gift cards like Apple Store, Nike,Walmart, Nordstrom, Sephora e.t.c take 30-90 mins . Average time will always be stated in trade confirmation but be rest assured we attend to all transactions as fast as we can.
After successful validation of your Giftcards and confirmations of your crypto the trade value is paid directly to your bank account
